Customer Testimonials

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DealerRater Jun 24, 2021

Every time I go here the service is exceptional. George is the best service person I have dealt with EVER!

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DealerRater Jun 27, 2020

Bought an M3 from Larry- let me say this was my first time buying a car online. Great experience, and he even did me a solid on the maintenance. Not much more one can ask for, also taking into consideration the current state of affairs and doing everything online. Everything was so seamless! That is how you make a lasting customer! Also, Ryan Gambardella is a great service advisor. Thanks guys Mike

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DealerRater Mar 12, 2020

I have been to more than a few BMW service departments on LI until I could find one that I could TRUST and I found it with Michael Apuzzo at Habberstad in Bayshore. Michael is honest and treats you with respect every time

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DealerRater Nov 23, 2019

I have been using Habberstad BMW of Bay Shore for the past few years. Michael Apuzzo is always a pleasure to deal with. Very professional, thorough, communicates well.

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DealerRater Aug 9, 2019

Michael Apuzzo is an excellent service advisor and a true professional. He was a pleasure to work with. I would highly recommend working with him.

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DealerRater Jun 29, 2019

While visiting from Canada My x1’s service lamp came on. I was scheduled to drive 1000 Kilometres home the next day so I needed to get it checked and was worried about delays for parts etc. These guys were pros. Diagnostics took mere minutes. They cleared the lamp issue and topped my fluids and didn’t charge me anything. Their shop was the cleanest I’ve ever seen. The best thing I can say is: I now feel silly for worrying about how long it would take (less than 10 mins on their lot) and being over charged for being out ...

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DealerRater May 4, 2019

Micheal and his team took care of me. They found a creative solution that came to no cost. Very professional and kind. I look differently at BMW when it comes to servicing my car because of them.

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DealerRater Apr 2, 2019

Robert Pellegrino handled the lease of my BMW. He listened to me and what I was looking for in a car rather than just pushing a sale. Ultimately, I got a great car at a competitive price because he sat with me and made it work. Afterwards the sale, he followed up to make sure I was satisfied.

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DealerRater Apr 2, 2019

Everytime my BMW is due for service, I get a call or text from Mike. He is always friendly, knowledgable, helpful and accomodating to my crazy schedule. I leave confident that the maintenance of my car is in great hands.

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DealerRater Mar 27, 2019

My son's car was there for a recall which Rudy took care of with a great deal of attention Thank you Rudy , but then they washed his BMW 335xi and noticed that they put a great deal of damage to the paint , they where not there when the car was dropped off , I brought it to there attention and showed them the damage , and that's when excuses from the Service manager started to come out , that it wasn't there fault , so they gave a quick fix they had it waxed and it just covers the damage not ...

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DealerRater Mar 14, 2019

I brought my 2008 BMW X3 for service and recall repairs! The service was experience was excellent! The service advisor Rudy Alanis was professional, courteous and knowledgeable.

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DealerRater Mar 7, 2019

As soon as I searched up a BMW 3 series, Damon Morse immediately texted me about the car. I made an appointment with him and made an excellent deal with him. I would highly recommend asking for Damon Morse when getting a car from Bay Shore BMW. Damon Morse has made me the happiest customer. Damon Morse is the perfect dealer you could ever ask for. He got you, ya hear!😂

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DealerRater Mar 6, 2019

Made a call late Friday and was able to get an appointment for Saturday. Received great service and new battery installed. I was completed before lunch time..

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DealerRater Feb 25, 2019

From the first minute of the service to the end very professional and very detail oriented Michael explained everything black on white. Car got washed and vacuumed afterwards

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DealerRater Feb 15, 2019

I would like to Express how happy I was about the service I received from Habberstad from the time I pulled up until the service was complete. Michael Apuzzo was very helpful and very professional during the service. He completely explained the details of what I needed and also offered suggestions of other services that BMW offered. I will definitely refer the this BMW to all my friends who own BMW's Tha is again Mike your the best

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DealerRater Feb 5, 2019

Michael Apuzzo is our Service Consultant at Habberstad BMW of Bay Shore. My wife and I both enjoy our BMW’s VERY much, due in part to our Excellent Service Consultant Michael Apuzzo. Should we need a loaner car to cover vehicle service, done deal all arranged. Michael is Very BMW savvy, polite and good sense of humor. He and his service crew work very well together, quotes are realistic and service is performed on time, or earlier AND the vehicle is WASHED and Vac’d! Plus, if scheduling is on Saturday, my wife enjoys the free manicure/nail polish. ...

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DealerRater Jan 5, 2019

Michael is very kind and friendly. When I arrived for my car to be serviced he explained everything in an understanding way and helped me throughout the process. Great experience that went very well. Thank You for all the help and for being so friendly and helping me. -Barry Quintal

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DealerRater Jan 5, 2019

Michael Apuzzo, the service advisor was very professIoanl and courteous. No pressure to get extra things done on my car. Got my questions answered. Prompt and on time service. Waiting area was clean and comfortable.

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DealerRater Jan 4, 2019

I am so thankful for my service advisor, Mike Apuzzo, I just took delivery of my 2019 X3 and not even a month later my tire was acting up. I reached out to Mike and he had me come in the next day and get it taken care of for me as well as car wash! He is outstanding and I would recommend him to all my BMW friends!

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DealerRater Dec 19, 2018

I brought my 420i Grand Coupe in for service. Michael Apuzzo was great. Him and his team were attentive and provided efficient and quality service. The whole process was quick and comfortable.

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DealerRater Nov 24, 2018

Michael is amazing. I look forward to working with him again. He was honest and shot straight from the hip. He could of told us there was more work that had to be done and we would not have been the wiser.

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DealerRater Nov 17, 2018

Received excellent service from Michael Apuzzo. Not only is he helpful and knowledgeable but he really knows how to treat the customer. His service staff is always very helpful and accommodating as well. Will never bring my car anywhere else.

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DealerRater Nov 15, 2018

Very friendly and very helpful. Highly recommended! Michael Apuzzo was very knowledgeable and really knew his stuff!! He also had great communication the entire time he had my car, updating me and giving me rates etc.

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DealerRater Oct 22, 2018

The superb service that I received from service consultant Michel Apuzzo has brought me back to Habberstad BMW of Bay Shore. Honest, sincere communication and going the extra mile are what Michael delivers. Highly recommended!

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DealerRater Oct 15, 2018

Mike Apuzzo provided me with what felt like such a high level of service for my first oil change on my new BMW. I actually enjoyed bringing my car in for service!!!

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DealerRater Sep 14, 2018

Michael in the service department is great. From the moment you drive in the garage, you’re greeted right away by Michael. He makes sure to keep you updated on the status of the repair and he either gets you on your way quickly or he sets you up with a loaner car so you’re not inconvenienced. I think Michael represents the brand very well. Bringing your car in for service can be a hastle but not when you’re dealing with Michael or any of the other staff members at Habberstad BMW.

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DealerRater Aug 24, 2018

Mike was very knowledgeable about the entire repair process from start to finish. He went above and beyond. Tremendous person, and I highly recommend him to others. My 2016 M5 had a lot of work done by him and his team, I couldn’t be happier.

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DealerRater Aug 8, 2018

Met with Michael Apuzzo, service advisor. He was friendly, professional and even helped me with BMW app for my phone. He was clear in his explanation about the service and followed through with me for the whole process. He said service would take and hour and half and that was exactly what it took.

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DealerRater Jul 22, 2018

Here you get quality car and quality service all in one . Profesional, at the subject helping you all the way to purchase the right model for your needs. Great experience .

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DealerRater Jul 19, 2018

I recently purchased a new BMW from Habberstad BMW in Bay Shore. The sales process was professional, low pressure, and Jose Rivas gave me a great deal on a demo model that I had liked on the lot. The car had some scratches on one rim when I picked it up; so they made good on that and promised to fix the damage at no charge. My next experience is with the service department where I met Mike Apuzzo. Mike took excellent care of me, and my car. Mike is a true professional, and provided the level of service that ...

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