Upon entering the building we were warmly greeted by managers and staff and was offered help and refreshments. We had an appointment to meet with Mr Carlos Villegas. Carlos was very knowledgeable and professional in providing the information we needrd for the 2019 BMW X3Furthermore he took us to see , feel, and touch the new vehicles that were on display.Carlos was instrumental in helping us return our leased vehicle toToyota. Overall we were very pleased with the experience and the explanation provided by the Finance Officer.Overall my experience at BMW at Bayshore surpass my expectations. Oh not forgetting Carlos Jr he is very knowledgeable in explaining the operational aspects of the vehicle .Thanks Karmilla Debideen. Proud leasor of a2019 BMW X3.
The service was excellent! Service manager, Muchael Apuzzo, is great. Made sure my service was completed on time, that i had a loaner car and that my car was washed. Great dealership. I will be returning! Thank you!